Leadership Development Series

This seven-part online series teaches skills to help supervisors and managers integrate leadership behaviors that build engagement, help reduce defensive responses when holding staff accountable and build trust among work groups. The goal of this series is to help leaders prevent employee relations problems and support resolution of job performance issues. However, employees may register for individual classes to address limited-scope issues.

The series is typically offered three times per year — winter, spring and fall. It is designed for supervisors and managers, but anyone interested in the topic is welcome. 

• Session 1: People Smart Management

  In session one we cover fundamental skills to help you learn how to give positive and negative feedback to resolve job performance, problem behavior and conflict while minimizing anger and defensiveness.

  • Ingredients of constructive feedback: the “breakfast of champions.”

  • Consider critical variables prior to intervention.

  • The ladder of inference: avoiding conclusions that escalate conflict.

• Session 2: What Kind of Leader Are You?

  Are leaders born or made? Join us as we explore a wide range of leadership styles and examine the strengths and challenges of various leadership approaches.

  In this workshop, you’ll:

  Discover what good leaders have in common.

  Explore a variety of leadership styles and see which you resonates most with you.

  Develop skills and set personal goals that support the development of your leadership style.

• Session 3: Positive Communication to Build an Engaged Team

  Effective communication is the key to success. Building an effective and engaged team involves understanding how to bring individual and organizational needs together in a way that leads to success for all parties.

  In this workshop, you will:

  Assess your personal communication skills.

  Discover keys to build trust and engagement.

  Explore the six pillars of effective communication and specific strategies for enhancing team effectiveness.

• Session 4: Finding Paths through Conflict

  Conflict is inevitable, but many of us lack the skills necessary to utilize conflict to strengthen the team rather than derail it. This workshop provides a framework for understanding how conflict develops, how supervisors can intervene to resolve issues and strategies that empower employees to address potential conflicts as they arise.

  In this workshop you will:

  Explore how the brain is affected by stress.

  Identify a variety of conflict styles.

  Determine how to select an effective conflict management strategy while still holding people accountable.

• Session 5: Coaching and Correcting Job Performance

  Supervisors and peers have many opportunities to coach in the workplace. This workshop focuses on how coaching can support employees, increase employee engagement, and change behavior in the workplace.

  In this workshop we’ll:

  Explore types of coaching.

  Discover how coaching can be used to inspire and recognize employees, as well as support behavior change or improve performance.

  Identify steps for constructive coaching.

• Session 6: Managing Workplace Differences

  Employees and workplaces are all unique. Managing different styles, personalities and experiences can be challenging, but doing so effectively can create diverse, amazing work teams.

  In this workshop we will:

  Explore a variety of differences in the workplace including learning, generational and communication styles.

  Identify the benefits and challenges of a diverse work environment.

  Discover strategies to fostering and managing differences.

• Session 7: Leadership in Times of Organizational Change & Transition

  Contemporary leaders face challenges that were unimaginable even a few short years ago. In today’s workplace, leaders need to be highly skilled at managing both change and transition and understand how self-awareness and emotional intelligence can improve effectiveness and build resilience.

  In this workshop we will:

  Explore the differences between change and transition.

  Examine William Bridges Transition Model and how your strategies differ during the 3 phases of transition.

  Understand individual responses to change and discover new tips for managing resistance, fear, and confusion.

Upcoming Classes

• WINTER SERIES: January 14 to February 25, 2025, 3:30 - 5:00 p.m. by Teams invite.

  • SESSION #1: 1/14/25

  • SESSION #2: 1/21/25

  • SESSION #3 : 1/28/25

  • SESSION #4 : 2/4/25

  • SESSION #5 : 2/11/25

  • SESSION #6 : 2/18/25

  • SESSION #7 : 2/25/25

• SPRING SERIES: April 9 to May 21, 2025, 8:30 - 10 a.m., SUB Board Room (223 A Street Suite F, Springfield)

  • SESSION #1 : 4/9/25

  • SESSION #2 : 4/16/25

  • SESSION #3 : 4/23/25

  • SESSION #4 : 4/30/25

  • SESSION #5 : 5/7/25

  • SESSION #6 : 5/14/25

  • SESSION #7 : 5/21/25

• FALL SERIES: September 17 to October 29, 2025, 10:30 a.m. - 12 p.m., SUB Board Room (223 A Street Suite F, Springfield)

  • SESSION #1 : 9/17/25

  • SESSION #2 : 9/24/25

  • SESSION #3 : 10/1/25

  • SESSION #4 : 10/8/25

  • SESSION #5 : 10/15/25

  • SESSION #6 : 10/22/25

  • SESSION #7 : 10/29/25

Cost:

Free to employees of EAP subscribers.

$100/session all others.

If you are interested in offering the series as a private training for your internal leaders either online or in person, please contact us for pricing at (541) 345-2800 or trainings@cascadehealth.org. 

To Register:

Employees of EAP companies may register by phone at (541) 345-2800 or by email trainings@cascadehealth.org. Please provide your name, email address, employer and the class you would like to register for.