HOSPICE

Cascade Health Hospice Information for Referring Providers

Working with Cascade Health Hospice means you can be confident your patients will continue to receive exceptional, compassionate health care after the benefits of curative treatment have been exhausted. For patients facing a terminal prognosis, hospice care has long been recognized for its ability to improve physical comfort, psychosocial health and quality of life — and research shows it can even increase life expectancy.

If you would like help determining if hospice is right for your patient, call our medical director, Kathleen Cordes, M.D., for an eligibility consultation now. We’re available 24/7.

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Founded in our community by our community, Cascade Health Hospice has been serving the Eugene and Springfield area since 1984. We are the only hospice in Lane County that offers general inpatient (GIP) care at our Pete Moore Hospice House. 

Our holistic, patient-centered approach results in high family satisfaction with care, as evidenced by our excellent Care Compare scores.

Cascade Health Hospice Services Include:

✅ 24/7 intake for a seamless care transition.

✅ Expert medical care, including pain and symptom management.

✅ Culturally sensitive, whole-person care tailored to every patient.

✅ 24/7 patient access to a hospice nurse, including weekends and holidays.

✅ All medications and medical equipment, including delivery, set up and training.

✅ Visits by a medical social worker to help patients and families navigate end-of-life planning, access resources, and manage stress.

✅ Patient and family access to a chaplain and spiritual counseling.

✅ Bereavement care for patients on hospice and their families , and for up to 13 months for surviving family members.

✅ Personal care visits by certified nursing assistants.

✅ Access to respite care and GIP visits to Pete Moore Hospice House as needed.

✅ Additional support for veterans as part of the We Honor Veterans program.

Cascade Health offers four types of hospice care depending on your patient’s needs.

Hospice Care at Home

Most people prefer to be at home through the end of their lives, and standard home care makes this possible for most Cascade Health patients.

  • Medicare/Insurance coverage: Home care is 100% covered by Medicare and most private insurance companies.

  • Duration of care: 6 months of care that can be renewed based on continued eligibility.

Respite Care at Pete Moore Hospice House 

Cascade Health’s Pete Moore Hospice House is the only inpatient hospice facility in Lane County and allows us to offer unpaid caregivers time away to regenerate while knowing their loved ones are cared for and safe in a comfortable environment. 

  • Medicare/Insurance coverage: Respite care is covered in full by Medicare and most private insurance companies.

  • Covered stay: Up to 5 days every 6 months.

Inpatient Care at Pete Moore Hospice House

General Inpatient Care (GIP) is the most medically intensive level of care and is available when symptoms cannot be managed well at home. Eligibility for GIP care is based on specific Medicare criteria and is usually short-term.

  • Medicare/Insurance coverage: GIP care is fully covered by Medicare and most private insurance companies.

  • Covered stay: As needed.

  • Typical duration of stay: 5 days or fewer.

Pete Moore Hospice House Residential Care

Residential care at Pete Moore Hospice House provides all standard home care services as well as room and board. 

  • Medicare/Insurance coverage: The medical portion of residential care is covered by Medicare and most private insurance companies. The patient/family is responsible for daily room and board charges of $595.

  • Covered stay: At will while eligible for hospice.

A Cascade Health Hospice intake specialist can help you determine if and at which level your patient is eligible for hospice care and discuss options and potential costs with your patient and their family.

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When to Refer Patients to Hospice

Deciding when to refer a patient to hospice can be a difficult decision. It can be hard to estimate how long someone has to live, and as providers, we all want the best for our patients.

If your patient has a life-limiting condition and is having a difficult time maintaining a good quality of life, we encourage you to consider the clinical guidelines for hospice referral and call us as early in the process as possible.

Clinical Hospice Eligibility Guidelines

Baseline Guidelines

The following are baseline guidelines you should consider in combination with the disease-specific guidelines below. Patients who only meet these baseline guidelines are not eligible for hospice.

  1. Karnofsky Performance Scale (KPS) or Palliative Performance Scale (PPS) <70%. (HIV, stroke and coma require a lower qualifying score).

  2. Dependence or assistance with 2 or more Activities of Daily Living (ADL): ambulation, continence, transfer, dressing, feeding or bathing.

  3. Comorbidities (not the primary hospice diagnosis) to be considered and lend supporting documentation of eligibility: COPD; CHF; ischemic heart disease; DM; neurologic disease including CVA, ALS, MS, Parkinson’s; renal failure; liver disease; neoplasia; AIDS; dementia; AIDS/HIV; refractory severe autoimmune disease including lupus or rheumatoid arthritis.

* Indicates criteria that must be present; others lend supporting documentation of eligibility.

General inpatient (GIP) is a higher level of care offered on an inpatient basis for hospice patients who have short-term symptom management needs that cannot be met at home. Eligibility is determined according to strict Medicare guidelines, as it is the second most expensive level of hospice care provided.

Anticipated survival time is not a criterion for admission. Acute symptom management need that cannot be met in a lower-level setting is the primary criterion, and additional supporting evidence may include:

  1. Pain management needs that cannot be managed in another setting due to complicated delivery mechanisms, frequent dose titration or frequent monitoring.

  2. Nausea, vomiting, respiratory distress or complications such as seizures or bleeding that cannot be controlled elsewhere.

  3. Advanced, open wounds requiring frequent dressing changes, frequent monitoring or more than one person to complete.

  4. Delirium and behavioral issues that cannot be managed anywhere else.

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When to Refer Inpatient Hospice Care

Pete Moore Hospice House is the only specialty inpatient care hospice in the Eugene-Springfield area.

You may want to recommend Pete Moore Hospice House rather than in-home hospice if:

  • Your patient qualifies for general inpatient care because their symptoms cannot be adequately controlled at home (GIP).

  • The patient’s family is not able or willing to offer adequate care at home.

  • The patient’s primary caregiver is no longer able to handle care physically or emotionally, such as an elderly spouse who does not have the physical strength to turn or move their partner.

  • The patient or family have personal, religious or cultural reasons for not wishing to die in the home.

  • The patient or family feel more comfortable knowing trained medical personnel are on hand 24/7 in the hospice house.

  • Your patient’s caregiver needs to take a break from caregiving, either short-term (respite care) or longer term (residential care).

Depending on the situation, Medicare, Medicaid/Oregon Health Plan and private insurance may cover all or some of the cost of Pete Moore Hospice House. Our intake specialists can help determine the level of care needed and explain options and costs with you, your patient and their family.

Cascade Health’s hospice team works quickly to mobilize care for your patient. Our medical director or intake specialists are available 24/7 to process your referral and will reach out to your patient the same day to establish care. In most cases, they will receive their first in-person visit that same day. Or, if they meet general inpatient requirements, transport to Pete Moore Hospice House can occur within a few hours.

To begin the referral process to Cascade Health Hospice, you may print and complete the Cascade Health Hospice Referral Form and fax it to (541) 228-3182 or call us at (541) 228-3050. If you call, please be prepared to provide the following information:

  • Patient name, address and phone number.

  • Patient date of birth.

  • Diagnosis.

  • Referring contact and phone number.

  • Attending physician’s name.

  • Primary contact/caregiver name, phone number and relationship to patient.

  • Medicare/insurance ID number, phone number, policy number and name of policyholder.

If you are including a recommendation for Hospice on hospital discharge orders, please refer to Cascade Health by name.

Cascade Health Hospice offers free 15-minute to 1-hour presentations or can develop a customized seminar or workshop. We can accommodate weekday, evening and weekend schedules to suit your needs.

Topics include:

  • A road map to hospice care: the how, when, and why of hospice.

  • When no pain is gain: the art of pain and symptom management.

  • The hospice story, then and now: the hospice movement, common myths, what families ask us to tell you.

  • If it’s so important, why is it so hard: family conversations about the end of life.

  • It’s not just about cancer: the wide range of diseases that qualify.

  • Help, I’m grieving and can’t get up: practical help with grief and loss.

  • High touch in a high-tech world: the value of complementary therapy.

  • Learning to live with dying: how death and dying shape life and spirit.

  • Caregiving that goes the distance: giving of yourself without losing yourself.

  • When grief comes to work: professional caregiving and workplace grief.

To learn more about our educational opportunities, contact Steve Belzer, Assistant Manager of Hospice, at (541) 228-3143.

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